Shipping policy

Shipping Policy — NexWear

Last Updated: July 2026

At NexWear, we aim to provide a fast, reliable, and convenient delivery experience for every order.

1. Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.

2. Delivery Times

Estimated delivery times within the United Kingdom:

  • Standard Delivery: 2–5 business days

  • Express Delivery: 1–2 business days, where available

Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances outside our control.

3. Shipping Charges

Shipping charges are calculated and displayed at checkout based on your delivery address and the shipping option selected.

Any available free-shipping offers will be clearly displayed on our website or at checkout.

4. Tracking Your Order

Once your order has been dispatched, you may receive a tracking number by email or other provided contact details.

Please allow some time for the tracking information to become active after dispatch.

5. Delivery Address

Please ensure that your shipping address and contact details are correct before completing your order.

NexWear cannot be held responsible for delays or additional delivery costs resulting from an incorrect or incomplete address provided by the customer.

6. Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact us so we can assist you.

For delayed deliveries, we may need to contact the relevant courier to investigate the shipment.

7. Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible and provide photographs of the packaging and the damaged item.

We will review the issue and work with you to find an appropriate solution.

8. International Shipping

If international shipping is available for your order, delivery times and shipping charges will depend on the destination country.

Customers may be responsible for any applicable customs duties, import taxes, or other charges imposed by their destination country.

9. Contact Us

NexWear
1 Brockholes Way
Preston PR3 0PZ
United Kingdom

Email: nexwear429@gmail.com

If you have any questions regarding shipping or your order, please contact us at the email address above.